TAC (Dalian) is made by Japan’s largest education group. TAC established as a professional education training institution. You will get a wonderful and rich learning information after you decided to join TAC. TAC (Dalian) will be hand in hand with you to open an amazing well-paid career journey.
General Job Description:
- Ideal candidates will deliver Customer Relationship Management(CRM) client-based end user training effectively and successfully following adult learning methodology and utilizing a variety of delivery technologies
- Instructor will be trained in Dalian in English for 5 days before flying to Indonesia to do on-site training for end user for about 3 days
- Net income will be around 5,000RMB (flight and accommodation in Indonesia will be provided)
Responsibilities:
- Coordinate and deliver CRM courses to meet the needs of learners
- Evaluate users level of knowledge and experience in order to tailor training appropriately
- Work closely with the Instructional Design Team to adapt training plans/ materials / lesson plans / exercises to best support the pre-deployment training of a particular site
- Deliver instructor-led training as part of a team (lead trainer /co-trainer) or independently
- Evaluate training feedback and develop recommendations to assist in the continuous improvement of training content and delivery
- Act as a liaison with ad hoc team members such as partner vendors and clients if needed
- Travel domestically and internationally in support of training needs
Requirements:
- Must possess one or more of the following:
- CRM software training experience (Veeva, Siebel, etc.)
- In-depth experience with the pharmaceutical and/or life sciences industry
- Flexibility to travel as needed
- Expertise in delivering distance learning using WebEx and/or other web-based collaboration tools
Knowledge/Skills:
- Excellent verbal and written communication skills
- Bilingual/Multilingual: Fluent In English (spoken and written) and one or more of
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the languages listed below:Indonesian; Vietnamese; Thai; Cambodia; Korean
- Strong interpersonal skills, including, but not limited to, being patient with customers in a learning environment, using active listening skills and demonstrating commitment to customer service
- Proactive self-starter
- Flexible, adaptive, and creative, with the ability to work with diverse customers and co-workers as well as independently
- Ability to effectively work with and instruct a wide variety of clients/end users
- Ability to quickly and effectively understand new business processes and systems
- Ability to follow training guides to provide the required standardized level of instruction to all client sites
- Proven ability to execute engaging and effective training initiatives to build and develop essential user knowledge and enhance user adoption of technology and business process.
- Strong attention to detail
- Some knowledge of instructional design theory and adult learning principles (preferred)
Recruitment & Time table:
| Nationality | Recruitment | Date of Business Trip |
| Indonesian | 2 | Nov. 2015 |
| Vietnamese | 2 | Jan. 2016 |
| Thai | 2 | Jan. 2016 |
| Cambodian | 2 | Jan. 2016 |
| Korean | 2 | Jan. 2016 |
| Chinese | 4-5 | Jan. 2016
|
If you’re interested with this job offer, please send your resume to wangdanhong@tac-school.com.cn
If you have more questions, feel free to send email to jobs@dalianlaowai.com
